Legal, sales, and HR teams sending recurring contracts (NDAs, MSAs, employment), SMBs replacing the Word + DocuSign + email workflow, companies needing contract visibility and renewal tracking

Biggest win is eliminating the Word → PDF → DocuSign → email loop. Teams report 60–96% faster contract turnaround. AI drafting and clause extraction are useful but still maturing — works best for standard contract types.

Very small solo businesses where per-seat pricing gets expensive fast, teams needing highly complex bespoke contract negotiation, companies with counterparties unwilling to sign up for the platform